Podcast

Personalized Pest Control: Merging Tech With the Human Connection

Nov 26, 2024

1 min read

Personalized Pest Control: Merging Tech With the Human Connection

Episode Overview

Technology continues to drive innovation in the pest control industry.

In a new episode of the Pest in Class podcast, Daniel Shropshire of Official Pest Prevention in northern California explains the ways that Anticimex's SMART pest control system is keeping food protected and students safe in school systems.

Shropshire, the director of operations, also demonstrates how FieldRoutes software has promoted better service through optimized routing and additional efficiencies that allow Official to maintain their focus on the customer.

Listen or watch as Shropshire and host Amanda Salvatore talk about:

[15:22] Maintaining a small business feel during expansion
[22:12] Automation and the human touch in customer service
[32:03] Implementing SMART technology in schools
[37:01] Advice for leadership during organizational change

To hear more stories from the pest control industry, subscribe to Pest in Class on Apple Podcasts, Spotify, or Amazon Music, or subscribe on YouTube to watch episodes. And as always, FieldRoutes welcomes your review and rating.

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Give Them a Voice: The Role of a CXO in Customer Retention

Aaron Curtis, CXO of Alta Pest Control, talks customer experience.

Lead with Trust: The Keys to Team Success Post-Acquisition

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Pest-Free Parenting: Entrepreneurship and the Work-Family Balance

Rachel Mendes, owner of Last Call Pest Control in Ontario discusses what drives her focus on service with compassion.

Innovative Incentive Strategies for a High-Performance Culture

Chris Anderson of Applause and Kevin Burton of Enzy share how innovative reward systems can drive employee performance.

About the Show

The Pest In Class podcast from FieldRoutes is your destination for hearing insight, inspiration, and stories from fellow pest control industry leaders and entrepreneurs. Pest In Class host Amanda Salvatore will interview a new leader each episode as FieldRoutes celebrates the success of its customers while delivering software solutions to help them along their growth journey.

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FieldRoutes helps field service companies simplify, scale, and grow.