What began as a way to improve their service business, slowly evolved into one of the leading providers of software to the field service industry. Andy Deering, general manager of ServSuite by FieldRoutes and co-founder of ServicePro sits down with host, Dr. Christopher Fasano to share his perspective on running a good business, the dynamics of working with family, the evolution of software and service industries, hiring and retaining employees, and more.
1:45 From service provider to software company: The ServicePro origin story
7:30 How running a good business can open new opportunities to serve your customers
11:40 Building a healthy company and creating value within your organization
13:20 Working with family in and out of the office
15:18 The evolution of the service industry and the rise of predictable revenue
25:47 Evaluating your business and assessing opportunities for improvement
29:36 Advice and perspective on hiring and retaining employees
Useful links from this week’s show:
The Pest In Class podcast from FieldRoutes is your destination for hearing insight, inspiration, and stories from fellow pest control industry leaders and entrepreneurs. Pest In Class host Amanda Salvatore will interview a new leader each episode as FieldRoutes celebrates the success of its customers while delivering software solutions to help them along their growth journey.