Podcast

04: Don’t Be A Hero: Hire To Fill Your Knowledge Gaps

Apr 04, 2023
1 min read
04: Don’t Be A Hero: Hire To Fill Your Knowledge Gaps
Episode Overview

Trent and Amanda Ragar didn’t initially choose to get into pest control service. But in making the transition to a new industry after years in the green with northwest Arkansas lawn care customers, Amanda Ragar knew right away what had to happen: “We needed to hire people that were smarter than us,” she says. Closing the knowledge gap has opened Natural State Pest Control for growth. 

In this Field Famous episode, Ragar and host Dr. Christopher Fasano discuss:

  • 2:56 From Scott’s Lawn Service to Natural State Pest Control

  • 12:57 Keeping the bottom line merry and bright

  • 15:28 ‘Wow, that’s a lot spent on marketing’

  • 22:36 Pest control service: Need, not luxury

  • 28:07 Ways to take the step from mom-and-pop

  • 34:24 Building culture for your team and giving back to the community

Useful links from this week's show:

Christopher Fasano
Christopher FasanoDirector, Demand Generation

Check out more episodes

Manufacture Money: The 5 Steps to Financial Mastery in Your Business

Manufacture Money: The 5 Steps to Financial Mastery in Your Business

Ellen Rohr shares 5 steps to top-notch financial management.

2024 State of the Pest Industry Report

2024 State of the Pest Industry Report

FieldRoutes' Anders Fredericksen unpacks the 2024 State of the Pest Control Industry Report.

Active Listening and the Apprenticeship Advantage in Pest Control

Active Listening and the Apprenticeship Advantage in Pest Control

Zach Boardman discusses HomeShield Pest Control’s apprenticeship program.

Giving Back: Human-Centric Stories from the Pest Control Field

Giving Back: Human-Centric Stories from the Pest Control Field

Host Amanda Salvatore shares holiday inspiration from pest control pros giving back.

Get Them Home Faster: Leading Efficiency in a Family-First Culture

Get Them Home Faster: Leading Efficiency in a Family-First Culture

Ashley Morrison talks about the family business, technology, and leadership.

Give Them a Voice: The Role of a CXO in Customer Retention

Give Them a Voice: The Role of a CXO in Customer Retention

Aaron Curtis, CXO of Alta Pest Control, talks customer experience.

About the Show

The Pest In Class podcast from FieldRoutes is your destination for hearing insight, inspiration, and stories from fellow pest control industry leaders and entrepreneurs. Pest In Class host Amanda Salvatore will interview a new leader each episode as FieldRoutes celebrates the success of its customers while delivering software solutions to help them along their growth journey.

Get on our show
Switchback Reference Frame

FieldRoutes helps field service companies simplify, scale, and grow.

Graphic Conversion Panel