Pest control professionals are unfazed by the sight of pests, but building a comprehensive technological infrastructure might make them apprehensive.
In your search for pest control business management software, you may have come across PestBoss as a viable alternative.
To ensure you find the right software for your best control business, we’ll guide you through a full comparison between the top software-as-a-service (SaaS) solutions.
Let’s explore all the details on functionality, accompanied by table comparisons, to make your search less intimidating.
Disclaimer: The information below is accurate as of November 29, 2023.
This table breaks down the ratings, advantages, and notable functionality of the top PestBoss alternatives.
Software | Best For | Main Features |
FieldRoutes | Pest control, lawn, and pool care companies | Lead gen Scheduling Support |
Briostack | Pest control companies | Scheduling Routing Messaging |
WorkWave PestPac | Pest control companies | Routing Termite tool Agency services |
Jobber | Small field service businesses | Scheduling CRM Invoicing |
GorillaDesk | Small field service businesses | Client management Scheduling Invoicing |
Housecall Pro | Home services contractors | Scheduling Invoicing Payroll |
Service Autopilot | Small field service businesses | Automations Accounting Invoicing |
Kickserv | Small field service businesses | CRM Reporting Routing |
For more detail, let’s dive into some additional use cases, functionality, and pricing considerations for these SaaS offerings.
While PestBoss offers impressive capabilities, different platforms excel in other areas. FieldRoutes comes out on top as a comprehensive offering for pest control services.
FieldRoutes — Best overall alternative to PestBoss
Briostack — Best for visualizing routing alongside scheduling
PestPac — Best legacy option
Jobber — Best for entrepreneurs seeking work-life balance
GorillaDesk — Best for a budget-friendly option
Housecall Pro — Best for integrating payroll and benefits
Service Autopilot — Best for à la carte pricing
Kickserv — Best for small teams with limited technical expertise
Pest control companies can find an ideal field service management software in FieldRoutes, a ServiceTitan company.
The intuitive platform maximizes businesses’ capabilities, optimizes operations, and reduces unnecessary administrative expenses. This impressive functionality landed FieldRoutes on the 2023 Capterra Shortlist for best pest control software.
Image Source: FieldRoutes
Unlike some software options that work best for small or large organizations only, FieldRoutes scales to fit any team. Multiple clients from Pest Control Technology’s top 100 list have noted its enterprise-level prowess.
Lead generation: Streamline customer acquisition, lead nurturing, and data-driven sales and marketing strategies with built-in tools.
Comprehensive support: Stay on track at every step, from integration assistance to customer support, with the in-house FieldRoutes team.
Scheduling and routing: Send the right technician to the job with fully automated scheduling and routing based on the work orders entered into the system.
Business analytics: Gain actionable data insights through interactive charts and graphs that distill your business results and help you make decisions.
While FieldRoutes provides a total package for pest control, lawn, and pool care companies that may seem too broad for highly specialized service providers. On the other hand, companies with numerous divisions may feel it’s too tailored.
Varies based on company size; all plans are for unlimited users.
FieldRoutes and PestBoss both provide support for teams of all sizes. However, FieldRoutes delivers more all-encompassing functionality and support for companies working in other service industries. These capabilities raise FieldRoutes above the rest as an optimal alternative.
PestBoss | FieldRoutes | |
Best Feature | Monitoring and reporting | Lead generation |
Limitations | Track record | Focus on pest control |
Customer Service | Highly rated | Highly rated |
Briostack bills itself as a digital transformation solution for pest control. Beyond eliminating lackluster software experiences and analog processes, the software promises end-to-end residential and commercial pest control field service tools with automated scheduling and routing.
Image Source: Briostack
Streamlined customer communications with straightforward invoicing and payment processing round out this offering, which is purportedly trusted by more than 3,700 companies. With its strong scheduling and routing, Briostack performs custom appointment sequencing to optimize your team’s calendars and enable faster customizable responses.
This works whether scheduling from your dispatcher’s desktop or making changes in the field via the Briostack mobile application available via iPhone iOS or Android mobile.
Intuitive dashboard: The Briostack dashboard has the ability to spotlight actionable business insights, and is a top feature that users point out.
Scheduling and routing: Briostack’s calendars offer helpful instructions with color-coded locations and information and bulk rescheduling of appointments and route optimizations that update drivers in real time.
Support and training: Briostack provides support via phone, chat, and an email helpdesk, and it offers training in multiple modalities, including webinars, on-demand videos, and in-person sessions.
SMS messaging: Shutting down the jobsite to update upcoming customers about changes to their schedule or service to be performed is a thing of the past with streamlined text messaging tools.
Briostack doesn’t live up to its lofty promises, according to the very few pest control pros who have taken the time to review it. Beyond that, it locks companies into long-term contracts that are difficult to break if you’re unhappy with the service or support.
Unfortunately, pricing information is not available on the Briostack website.
FieldRoutes provides an end-to-end platform for companies of all sizes and stages. As a result, pest control pros looking for an alternative often find it a better overall software solution than Briostack.
FieldRoutes | Briostack | |
Best Feature | Lead generation | Scheduling and routing |
Limitations | Focus on pest control | Inflexible contracts |
Customer Service | Highly rated | Mixed reviews |
While their names sound similar, PestPac offers a serious alternative to PestBoss. Look no further than its ranking on Capterra’s 2023 Shortlist for best pest control software. The RouteOp technology built into PestPac ranks among the top industry solutions. According to its website, RouteOP slashes transportation expenses by roughly one-third. An ROI calculator helps potential customers simulate savings.
Image Source: PestPac
As a part of WorkWave, the platform offers broader support for other industries, too, including janitorial, lawn care, and security contractors. And its marketing and reporting capabilities, in addition to field service operations, make PestPac a real contender against PestBoss.
Cloud-based platform: Not relying on on-premise Windows- or Linux-based software allows pest control pros to implement best practice solutions for office or field users.
Highly efficient routing: With the preloaded RouteOp technology, each field technician can complete 21% more jobs day-to-day while saving 30% on fuel costs and drive time.
Built-in termite tool: Integration with Sentricon enables rapid inspection and service for any termite-related issues.
Custom marketing solutions: Start designing custom digital marketing and lead generation campaigns by leveraging PestPac’s in-house service team.
Despite its place on the 2023 Capterra Shortlist for pest control software, PestPac seems to receive mixed reviews on most aspects of the platform. Users note lackluster experiences in functionality, customer service, and unrealized value, leading to unfavorable ratings.
Pricing for PestPac isn’t available on its website. We know there are two plans:
PestPac, the full version of the software, supports commercial and residential businesses that are already large or in growth mode.
PestPac Lite, a simplified version primarily for residential businesses, offers similar functionality but maxes out at 15 licenses.
Companies can also earn a rebate of up to 5% on supplies by participating in PestPac’s supplier discount program.
PestPac is part of a company serving the industry for four decades. However, some of the software’s capabilities may make it feel dated in customization and support compared to FieldRoutes.
FieldRoutes | PestPac | |
Best Feature | Lead generation | Routing |
Limitations | Focus on pest control | Ease of use |
Customer Service | Highly rated | Mixed reviews |
Running a company with multiple verticals? The field service software Jobber delivers solutions for over 50 industries, including pest control. This web-based platform supports wide-ranging home and commercial service requirements. The feature-rich platform includes an integrated CRM, an online booking system, and more. Best of all, users can access nearly all of the functionality via Jobber’s mobile app.
Image Source: Jobber
Jobber is a regular on the Deloitte Technology Fast 500™ Rankings for North America list, and its functionality ranks highly on Capterra. It offers a straightforward platform for small businesses with up to 15 users.
Simplified scheduling: From allowing customers to book online to enabling easy job scheduling and dispatching, Jobber ensures technicians get to the right jobs in the proper order while tracking progress and sending updates.
Customer management: Go beyond customer information and provide highly personalized communications. Automated emails, text messages, and more with custom branding go a long way in enhancing customer relationships.
Quoting and invoicing: The powerful app easily sends professional, branded quotes and invoices directly to customers.
All functionality in one place: Everything from time and GPS tracking to checking client history, checklists, and job details is available on a single platform.
While Jobber offers solutions for numerous industries, its plans max out at 15 users. As such, it’s not ideal for large companies — or even medium-sized organizations — so much as service businesses working to optimize operations on a smaller scale.
Jobber offers three plans:
Core: $69 per month for one user
Pro: $169 per month for up to five users
Grow: $349 per month for up to 15 users
Pay close attention to each plan’s different features as well as any discounts for annual plans.
Jobber extends functionality similar to PestBoss. However, the limitation of 15 users, combined with pricing considerations, makes it a harder sell for larger organizations.
FieldRoutes | Jobber | |
Best Feature | Lead generation | Job scheduling |
Limitations | Focus on pest control | Limited user count |
Customer Service | Highly rated | Highly rated |
While GorillaDesk supports many industries, it focuses on pest control, lawn care, and pool service companies. The software provides solutions in four categories: marketing and sales, office management, field service, and customer experience.
Image Source: GorillaDesk
GorillaDesk offers a streamlined experience for scheduling, payment processing, and automation, particularly for small businesses looking to get a tool off the ground quickly.
Users see a lot to like in the platform and rate it highly on software review websites like G2 and Capterra. 97% of reviewers would recommend it on the latter.
Client management: GorillaDesk includes a CRM and customer portal to help pest control companies build customer relationships, leveraging detailed account histories and customization capabilities.
Consistent user experience: Reviewers note reliable performance and ample functionality when using the app or desktop versions.
Scheduling and routing: Customization and personalization help make GorillaDesk straightforward. While dispatchers keep track of technicians' locations, field technicians harness the planning and optimization tools, which account for job status, buffer times, and start locations.
Customer support: GorillaDesk delivers support via phone, chat, and email. Unlike some other options, theirs is highly rated, with reviewers noting the platform’s help desk is friendly, quick, and competent.
The GorillaDesk platform lacks scalability for future growth and capacity for enterprise companies. The high customizability can be overwhelming, with excessive clicks required to accomplish simple customizations.
And remember that fantastic customer support? Operators on the West Coast readily point out it’s only available from 8 a.m. to 5 p.m. EST, so they’re left in the dark for a portion of the afternoon.
GorillaDesk’s plans charge by the route:
Basic: Starts at $49 per month for one route
Pro: Starts at $99 per month for one route
Potential customers can estimate costs using a sliding calculator on the pricing page.
FieldRoutes may support fewer industries, but for pest control pros, there’s little contest. GorillaDesk doesn’t provide the same enterprise-level capabilities, no matter how good its help desk staff is.
FieldRoutes | GorillaDesk | |
Best Feature | Lead generation | Client management |
Limitations | Focus on pest control | Integrations |
Customer Service | Highly rated | Highly rated |
Housecall Pro promises to optimize all aspects of field service for various industries through high levels of automation. This tech-forward approach impacts scheduling, estimating with a sales proposal tool, one-click invoicing, and follow-up marketing for pest control companies.
Image Source: Housecall Pro
The platform offers intuitive tools to manage technician schedules, keep track of employee progress, and send invoices for faster payment. And based on its high rating on Capterra, Housecall Pro seems to live up to many of its promises.
Scheduling: The drag-and-drop scheduling tools and web-based calendar for customers to book appointments are two features that reviewers call out regularly.
Price book: Easily create a new price book or import an existing file to simplify pricing and help customers understand what’s included in the services they’ve selected.
Invoicing: Beyond a one-click solution for creating and sending invoices, Housecall Pro provides more complex options, such as batch invoicing and sending reminders, without cumbersome setup requirements. Customers can pay directly through the platform.
Recurring service plans: Housecall Pro claims to increase average ticket size and customer retention through its built-in maintenance agreement functionality. These upsells can be added during one-time service calls or installations.
While the platform claims to be scalable, enterprises may find that a stretch. In addition, reviewers note some challenges with reporting that lead to headaches when tracking employee hours and sending customers accurate invoices.
Housecall Pro offers three plans:
Basic: $65 per month for one user
Essentials: $169 per month for up to five users
Max: custom pricing for up to 1,000 users
Each plan includes different features, so review the offerings carefully. Discounts are available for annual plans.
When it comes to scalability, FieldRoutes succeeds where Housecall Pro struggles. In addition, more reliable reporting without technical glitches helps FieldRoutes edge out this competitive pest management field service software.
FieldRoutes | Housecall Pro | |
Best Feature | Lead generation | Scheduling |
Limitations | Focus on pest control | Reporting |
Customer Service | Highly rated | Highly rated |
Service Autopilot offers a feature set similar to most of the other software options on this list. Where it really excels is in automating repetitive, time-consuming tasks.
In the platform’s Automations toolkit, pest control company operators can choose from various options. These include collecting invoices, upselling popular services, sending past-due reminders, requesting customer reviews, and assigning tasks to the team.
Image Source: Service Autopilot
Overall, Service Autopilot users find the platform so-so, according to reviews on sites like Capterra. However, they like individual pieces, such as real-time notifications, routing, job management, and the online time clock. It also has a 5-star rating for pest control companies specifically, so maybe it’s best not to write it off without a closer look.
Automations: As “autopilot” implies, this platform eliminates as many manual steps as necessary. The Automations toolkit streamlines this with prebuilt functionality for every aspect, from digital marketing to accounts payable.
Third-party integrations: Service Autopilot’s integration with QuickBooks Desktop and QuickBooks Online helps in-office teams cut down on data entry tasks.
Training: The Field Services Academy goes beyond Service Autopilot’s standard software training to provide business coaches, entrepreneurs, and trainers for pest control business operators.
Reporting: Gain actionable data insights by exporting data to Excel or using the built-in dashboards. With weekly and monthly reports, this is another area where automation helps clients boost profitability.
In addition to annoyance with the à la carte pricing structure, reviewers mention issues with QuickBooks integrations. They also note the sometimes sluggish speeds of the dev team when providing updates or fixing bugs.
Service Autopilot’s three tiers include:
Startup: $49 per month for one user
Pro: $119 per month for one user
Pro Plus: $309 per month for one user
Service Autopilot’s pricing is based on annual subscription rates, and each plan varies. Additional office users cost $29 per month, and additional mobile users cost $19 per month. That price doesn’t include the fairly steep signup fee or other fees.
FieldRoutes doesn’t nickel-and-dime customers. More importantly, some core functionality, such as scheduling, routing, and invoicing, seems to take a back seat on Service Autopilot, compared to the flashier Automations suite. FieldRoutes also offers innovative options for automating repetitive tasks and third-party integrations.
FieldRoutes | Service Autopilot | |
Best Feature | Lead generation | Automations |
Limitations | Focus on pest control | Ease of use |
Customer Service | Highly rated | Mixed reviews |
Highly ranked on G2’s list of the 20 easiest to use field service software, Kickserv benefits small service businesses in pest control, as well as HVAC, landscaping, and more. Its user-friendly design aids quick setup. The software enhances contractor operations with estimating, invoicing, and customer messaging features.
Image Source: Kickserv
Kickserv excels in streamlining project management for field service businesses. Its tools for scheduling, job tracking, and real-time updates enhance efficiency, ensuring smooth operations and client satisfaction.
Customer communication: Sending email and text message notifications to customers is simple with Kickserv, and many of these communications and alerts can be automated.
Reporting: Straightforward tracking of metrics, such as average job time or other key performance indicators, is a key selling point of Kickserv. Users typically rate this feature highly on review sites.
Invoicing: With streamlined invoicing, customers can sign digitally and pay via credit card using the Kickserv app on a mobile device while the technician is on site. This all-in-one approach helps eliminate the need to follow up if the customer forgets to pay later, and it saves time and confusion for the tech.
Route optimization: Most platforms promise some level of routing functionality, but according to reviewers, Kickserv maximizes the number of jobs technicians can get to in a day.
Kickserv’s limitations start to show when handling complex project management or trying to implement advanced reporting features. The platform best serves small businesses, which becomes apparent in the data and reviews. Kickserv’s client base is more than 80% small businesses, according to G2. This creates challenges for enterprises and growing pains for companies trying to scale.
Kickserv offers five plans:
Free: free plan for up to two users
Lite: $59 per month for up to five users
Standard: $119 per month for up to 10 users
Business: $199 per month for up to 20 users
Premium: $299 per month for unlimited users
Each plan includes different features, so review the offerings carefully. Discounts are available for annual plans.
Kickserv emphasizes user-friendliness and automation. However, FieldRoutes delivers power and scalability with extensive customization options and templates to support many business sizes and workflows.
FieldRoutes | Kickserv | |
Best Feature | Lead generation | Client communication |
Limitations | Focus on pest control | Mobile app reliability |
Customer Service | Highly rated | Highly rated |
PestBoss offers impressive capabilities for pest control companies looking to transform digitally. These features include a built-in CRM and client portal, a monitoring and device tracking dashboard, customizable service reports, and inventory management of pesticides and gear.
However, it might be for good reason if you’re still a little spooked about committing. PestBoss is somewhat untested. The handful of reviews online provide little detail on the platform’s features or scalability.
The top pest control management software alternative for companies with wide-ranging needs is FieldRoutes, a ServiceTitan company. This comprehensive platform provides solutions for all aspects of a business, from operations to marketing. With streamlined setup and operation, company leaders can prioritize strategic business growth and move their pest control business forward with zero worries.
Ready to see how FieldRoutes works? Schedule a free demo now.